Important Announcement:

Scheduled Maintenance: Parts of this site may be unavailable Sunday, Dec 21, 6:00 PM – Monday, Dec 22, 12:00 AM CST. .

This maintenance is necessary to ensure the reliability and performance of our services. The IT team will notify you once all systems have been restored. If you have any questions, please contact helpdesk@cfsbrands.com.

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  • No returns will be accepted without an authorization number from Carlisle Customer Service
  • All return requests must occur within 90 days of original shipment of the product.
  • Merchandise returned without authorization will be refused and returned to the customer, freight collect.
  • Any merchandise must be returned freight prepaid and is submitted to a minimum 20% restock charge for Carlisle Food Service, Dinex, and San Jamar.  A minimum 50% restock charge for Marko/Snap Drape
  • All returned goods must reference the original invoice and purchase order. Returned goods must be in original standard packs and in unused saleable condition.
  • Special Order Products and discontinued items will not be accepted for exchange or return. This includes any articles imprinted or modified for purchaser.